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‎05-03-2026 12:06 PM

HP Recommended

my pc HARDWAR SAY PASSED CHECK AND MEMORY WAS ALSO PASS HOW MY COMPUTER opened

 

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1 REPLY 1

‎05-06-2026 04:52 AM

HP Recommended

Hi @FRE5,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

I understand your computer is not starting up.

Are you getting any error messages?

May I know if you made any changes to the computer?

Please help us with the Product serial number or the product number in a private message for further assistance.


Here is the link to find the product serial number: - Click here


Find product and serial numbers for HP PCs, printers, and accessories | undefined

To access your private messages, click the private message icon in the upper right corner of your HP Support Community profile, next to your profile, and send me a private message with the serial number, because we value your privacy.

I'm an HP Employee.


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