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‎04-10-2025 01:11 AM

HP Recommended
Operating System: Microsoft Windows 11

hi. kindly assist, i have a desktop R4GIE50 WINDOWS 2022/06/06, and i am unable to login, it requires a recovery key

1 REPLY 1

‎04-11-2025 08:04 AM

HP Recommended

@kovani, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

If you are unable to log in to your Windows desktop because it requires a recovery key, you can reset your password using a different device. Follow these steps:

  1. Go to the Microsoft Recover your account page.
  2. Follow the on-screen directions to reset your password.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

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