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‎12-26-2018 09:01 PM

HP Recommended
Product: Probook 450 G2
Operating System: Microsoft Windows 10 (64-bit)

need SMC.bin file for forgotten BIOS password on my Probook 450 G2

 

UUID: 7F8C5A6095EFE41193114088740000FF

system board 2248

current bios ver. M74 Ver. 01.14

bios date 06/23/2015

 

thanks in advance 

1 REPLY 1

‎12-26-2018 11:31 PM

HP Recommended

Welcome to the HP Support Community @huskerdu88

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

When talking to the HP rep ask them to escalate your service request.

 

Just to note:

 

Do not try removing the RTC/BIOS battery.  As it will not remove the password, but it may reset the clock and as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC may cause it to fail.

 

REO

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