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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- need to install storage drive controller to install windows
Create an account on the HP Community to personalize your profile and ask a question
02-27-2023 09:55 PM
During windows download computer is looking for storage driver without which cannot downloading continue
Solved! Go to Solution.
Accepted Solutions
03-04-2023 06:35 PM
Hi @krivan
Welcome to HP Support Community.
Thank you for posting your query. I will be glad to help you.
To understand the issue and help you, please share the details listed below:
- Exact model name of your HP Product (if you need help, click here for information on how to find your model name).
Note: Do not share any of your personal information such as serial, phone number, email ID, etc.
Take care and have a good day.
Treeko
HP Support
I am an HP Employee
03-04-2023 06:35 PM
Hi @krivan
Welcome to HP Support Community.
Thank you for posting your query. I will be glad to help you.
To understand the issue and help you, please share the details listed below:
- Exact model name of your HP Product (if you need help, click here for information on how to find your model name).
Note: Do not share any of your personal information such as serial, phone number, email ID, etc.
Take care and have a good day.
Treeko
HP Support
I am an HP Employee
03-18-2023 03:15 PM
Hi Treeko I was not aware that anyone addressed my problem. Now I know. My HP laptop model is HP-Notebook 15-ay038ca (Energy star). To narrate the story. My HD crashed so I replaced the disk initialized and formatted but not partitioned it.. Not having backed up the windows (10-64) I downloaded the media and bootable windows on a usb flash drive . Then tried to download the windows. It came to the point looking for a driver asking where to download the windows. I found that I needed an HP storage driver controller sp75510 which I downloaded using Intel Rapid storage tech driver. The problem is that when I download this folder on to usb flash drive I need to expand the folder to extract the file. I tried 7-zip or just double clicking but not able to extract those files on the usb. The same problem i have expanding the bios utility folder sp112241. It maybe some simple way to do this but until then my laptop is unusable. Hopefully I need a step by step resolution what to do. I will be watching this time for your answer
Krivan
Krivan