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‎09-09-2017 01:11 AM

HP Recommended
Product: hp notebook version 1703
Operating System: Microsoft Windows 10 (32-bit)

HI!

 

I bought an HP notebook 3 months back. Since then every time I use my laptop it freezes up for few seconds and makes a loud buzzing sound. I don't even use my laptop that much that it can't take it. I bought this laptop from bestbuy.  I can't take it back to them as I don't have any warranty.  I just bought this laptop and it should not be working like this. Even after spending a good amount of money I need to spend some more to get this fixed. please help.

 

thank you!

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-09-2017 01:23 AM - edited ‎09-09-2017 01:27 AM

HP Recommended

@aak11

You have a standard 1 yr warranty from HP.  Best Buy should be able to arrange the warranty service for you or you can contact HP using this link:

https://support.hp.com/us-en/contact-hp

You will need full Model and/or Product Number and Serial Number to request service. Fastest way to get thie info- minimize all open windows so you can see your desktop screen. Next hold fn key and press esc key.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

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2 REPLIES 2

‎09-09-2017 01:23 AM - edited ‎09-09-2017 01:27 AM

HP Recommended

@aak11

You have a standard 1 yr warranty from HP.  Best Buy should be able to arrange the warranty service for you or you can contact HP using this link:

https://support.hp.com/us-en/contact-hp

You will need full Model and/or Product Number and Serial Number to request service. Fastest way to get thie info- minimize all open windows so you can see your desktop screen. Next hold fn key and press esc key.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No

‎09-11-2017 06:27 AM

HP Recommended

@CheryIG 

 

Thank you so much for your help. I will try that. 

really appreciate it..

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