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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- password the bios administration

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09-14-2016 10:52 AM
hi
help me i forget my password the bios administration
my laptop HP EliteBook Folio 9480m
what do you do???
Solved! Go to Solution.
Accepted Solutions
09-14-2016 11:12 AM
Hi,
Unfortunately, business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.
If you Contact HP Business support they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
09-14-2016 11:12 AM
Hi,
Unfortunately, business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.
If you Contact HP Business support they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP