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‎09-14-2016 10:52 AM

HP Recommended
Product: HP EliteBook Folio 9480m
Operating System: Microsoft Windows 10 (64-bit)

hi

help me i forget my password the bios administration

 

my laptop HP EliteBook Folio 9480m

 

what do you do???

 

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-14-2016 11:12 AM

HP Recommended

Hi,

 

Unfortunately,  business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.

 

If you Contact HP Business support they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

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2 REPLIES 2

‎09-14-2016 11:12 AM

HP Recommended

Hi,

 

Unfortunately,  business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.

 

If you Contact HP Business support they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎09-15-2016 05:20 PM

HP Recommended

hi

 

 

Pls; i want solution  for my pc laptop

 

help me

Was this reply helpful? Yes No
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