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‎08-10-2025 06:39 AM

HP Recommended

please help reinstall my camera driver

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1 REPLY 1

‎08-12-2025 05:31 AM

HP Recommended

@Rosnic, Hi there, and welcome to HP Support Community!

 

Thank you for reaching out with your concern. I'm glad to assist you today.

I can help you reinstall the camera driver on your HP Notebook. Please follow these steps:

Option 1: Use HP Support Assistant (Recommended)

  1. Download and install HP Support Assistant from here:
    HP Support Assistant | HP® Support
  2. Open HP Support Assistant and go to the "Updates" section.
  3. Let it scan your device and install any available updates, including the camera driver.

Option 2: Reinstall via Device Manager

  1. Press Windows + X and select Device Manager.
  2. Expand Imaging Devices or Cameras.
  3. Right-click your camera device (e.g., HP HD Camera) and choose Uninstall device.
  4. Check the box "Delete the driver software for this device" if available, then click Uninstall.
  5. Restart your notebook. Windows will attempt to reinstall the driver automatically.

Option 3: Download from HP Website

  1. Visit the HP Software & Driver page:
    Official HP® Support
  2. Enter your HP Notebook model number (e.g., HP 15s-fq2000) and click Submit.
  3. Go to the Driver - Camera section and download the latest driver.
  4. Install it and restart your notebook.

If the suggestions helped solve the problem, please let us know by clicking “Accepted Solution.” It really helps fellow users find quick answers.

 

A quick “Yes” also goes a long way in showing appreciation!

Take care and happy computing!

 

Best regards,

Max3Aj

HP Support

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