post gone

[jenko69]

just s general enquiry . if your post just goes ignored is it safe to assUme no one waS ABLE TO ASSIST

[NonSequitur777]

@jenko69,

I assume you are referring to your previous post: https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/bsod/m-p/9445771.

If so, let me try to answer it.

Btw, thank you for the detailed error log -this is helpful.

OK, the Event ID 1796 with: HRESULT 0x800700C1 usually means “The application is not a valid Win32 application,” which in this context suggests the Secure Boot variable update failed, likely due to one of the following:

Possible Causes & Fixes:

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1. BIOS/Firmware Needs Update:

Some HP laptops require a BIOS update to fully support Secure Boot updates under newer Windows builds like 24H2.

• Check your current BIOS version:

  • Press Win + R, type msinfo32, and look for BIOS Version/Date.

• Visit HP Support for the HP 250 G8 and compare with the latest BIOS version listed.

• If you're behind, update the BIOS using HP's official SoftPaq installer.

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2. Corrupt or Incomplete Secure Boot Variables:

If Windows or the firmware can’t access or update Secure Boot variables, errors like this can occur.

Try clearing and reinitializing Secure Boot variables:

Warning: Proceed only if you're comfortable with BIOS settings.

1. Reboot and enter BIOS/UEFI (Esc > F10 on HP at startup).

2. Navigate to Security > Secure Boot Configuration.

3. Select “Clear Secure Boot Keys” or “Restore Factory Keys” (varies by BIOS).

4. Save changes and reboot.

5. Test again.

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3. TPM Chip or PTT Firmware Bug:

Sometimes, the issue is with the TPM firmware or Intel PTT (Platform Trust Technology).

To reset the TPM:

1. Open Windows Security > Device Security > Security processor details.

2. Select Security processor troubleshooting.

3. Click Clear TPM (you’ll need to reboot).

You can also reset TPM via BIOS:

• In BIOS, under Security > TPM Device, choose “Reset to Factory Defaults”.

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4. Temporary Workaround:

If the BSOD keeps recurring and you're willing to temporarily disable Secure Boot:

1. Boot into BIOS.

2. Disable Secure Boot under Security > Secure Boot Configuration.

3. Save and exit.

This should bypass the Secure Boot update attempt -though not ideal, it could restore stability while awaiting a BIOS/firmware fix from HP.

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Reference:

Microsoft’s official link from the error message: https://support.microsoft.com/en-us/topic/secure-boot-db-and-dbx-variable-update-events-37e47cf8-608....

This just confirms the error is Secure Boot-related but doesn’t give laptop-specific fixes -BIOS/TPM resets are usually the key.

Kind Regards,

NonSequitur777