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Hi @JACK425,
Welcome to the HP Support Community.
I'd like to help!
The printer does not turn on or respond when you use the Power button or switch. All the lights are off, and there is no sound or movement from the printer.
Identify the power supply for your printer and refer to one of the following sections that match it.
Printer with internal power supply
Printer with external power supply
Printer with battery power supply
Click here for the remaining steps.
Hope this helps! Keep me posted for further assistance.
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