"Automatic Repair: Your PC did not start correctly"

[LarryV1]

I powered up my laptop but it fails while attempting "Preparing Automatic Repair." It stops  on a blue screen that shows "Your PC did not start correctly."  I noted an error code of 0x80070017.

None of the following choices under Advanced Options solved my problem.  This included System Restore (3 different restore points available but failed) and Startup Repair.  I tried Startup Settings > Restart> Safe Mode but it STILL stops/fails at the same point and error code.  Chkdsk/r didn't work in the C:\ prompt, either.  I also tried "Reset this PC" (both Keep My Files and also Remove Everything) but these did not solve the problem. 

Do I have any other options to repair this 18 month-old Windows 10 laptop?

Thanks in advance for any help!

[CherylG]

Have you used Diagnostics to run tests? Immediately after powering on start tapping the Esc key. This will open a menu where F2 System Diagnostics is an option. Tap F2 key and run the tests.

[LarryV1]

Thanks, Cheryl.  No, I had not checked previously.  However, I followed your directions and receievd the following:

Hard Drive Short DST Check: FAILED (I also received a Failure ID and Product ID).  So, I assume this means that my hard drive failed (but feel free to correct me if I'm wrong).  Thanks again - at least I now know what the problem is! 

[CherylG · Accepted solution]

Unfortunately, the hard drive has failed/is failing and will need to be replaced. If you are still in warranty HP will replace it. If not a retail 2.5" laptop SATA hard drive can be used-Western Digital,Seagate,Toshiba,etc

Just be sure to get one of at least equal capacity as the original in order to use HP Recovery Media to install Windows. It can be larger, but not smaller capacity.For instance if you have a 500GB hdd you could use a 750GB hdd but not a 320GB hdd.