• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-23-2017 03:44 PM - edited ‎05-23-2017 03:46 PM

HP Recommended

 

To answer question received via PM about Recovery Manager missing.

 

1-Do you still have the Recovery partition on your hard drive? If not there is no way to make recovery media -and Recovery Manager is not going to install.

 

2-Did you try Recovery Manager Installer from your Support page?

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-dv6-6100-entertainment-notebook-pc-seri...

 

3-If the recovery partition is still on hard drive you may be able to boot into it using F11 key immediately after power on. This would restore the notebook to factory setup and make Recovery Manager available to make Recovery Media. This depends on the hard drive being healthy enough to handle a recovery.

https://support.hp.com/us-en/document/c01867418#AbT2

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No

‎05-23-2017 09:40 PM

HP Recommended
So if I'm able to get into it that way, would I still be able to follow the steps as usual to do it on a USB? Restoring to factory setup won't erase Windows?
That's the only thing left to do right? After that, I'll just need to install from the USB on the fresh hard drive and i'll have a working computer with Windows and everything?
Was this reply helpful? Yes No

‎05-23-2017 11:05 PM - edited ‎05-23-2017 11:09 PM

HP Recommended

 

If you are able to boot into Recovery using F11- you should have the option there to create Recovery Discs. It will be in last column under "I'd like to take precautions". Try that first before choosing System Recovery in first column. I honestly can't remember if it will let you make Recovery from that screen. I have always made mine using Recovery Manager in Windows- but it can only say yes or no. And if it does work there I'm not sure if usb flash drive will be an option or only dvds.

To answer the question of doing a System Recovery-no,it does not erase Windows. It reinstalls it and all other software/drivers. The laptop would be restored to state it was in when first purchased. That is what I was shooting for-so HP Recovery Manager would again be there to make recovery media. But, if you can make it without doing the System Recovery that will be quicker. Then you can get the hard drive replaced and boot from recovery media.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No

‎06-01-2017 01:02 AM

HP Recommended
Sorry for the delay in response.

I was able to boot into Recovery Manager using F11, but there is no option to create recovery media there. Should I just go ahead and do the system restore? Do you think my hard drive will be able to handle it? There is also an option called "Minimized Image Recovery" would this be a better option or is it something different?
Was this reply helpful? Yes No

‎06-01-2017 01:03 AM

HP Recommended

Minimized Image Recovery will be fine-and it is usually faster.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No

‎06-01-2017 01:07 AM

HP Recommended
Alright, I will go ahead and do that then. I hope my hard drive can last long enough to do it all the way. Thanks!
Was this reply helpful? Yes No

‎06-02-2017 01:01 AM

HP Recommended
Alright, I was able to create the Recovery Media, now i'm just not sure how to use it to get windows back on my new hard drive which I also already installed. The only guide I have been able to find is for Windows 7.
Was this reply helpful? Yes No

‎06-02-2017 01:01 AM

HP Recommended
*Windows 8
Was this reply helpful? Yes No

‎06-02-2017 01:17 AM

HP Recommended
The main problem is I am not sure wether to select System Recovery or Factory Reset when booting from the USB. No guides seem to clarify which to choose.
Was this reply helpful? Yes No

‎06-02-2017 01:25 AM

HP Recommended
System Recovery states that it will not restore the recovery partition. What does that mean? Do I need the recovery partition restored?
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.