• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎07-21-2025 08:35 AM

HP Recommended
Product: HP Pavilion Notebook - 17-g121wm (ENERGY STAR)
Operating System: Microsoft Windows 11

My Notebook is constantly in "attempting repair" and reboot loop. I have performed all the following options based on previous support threads on this topic:
- Drain Batter and Hard power cycle. 

- Successfully ran all hardware checks in the HP diagnostic tool (accessible using ESC key on bootup)

The following options don't work at all:
- Booting from a Windows 10 Bootable USB device. 
- Accessing the advanced startup options (After pressing F11 during bootup, i get a "Please wait" message and then the laptop reboots after a few seconds)

- Accessing Recovery environment

- System restore Save point doesn't work. 

 

Please help. Would really appreciate any further pointers. I don't have a proper back of my data, so ideally, would like to see if i can boot up the laptop without having to reinstall anything.   

Reply
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.