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HP Recommended
Hp Pavillion Notebook model 15t-ab200
Microsoft Windows 10 (64-bit)

Under the tab, "other devices" in the device manager, there is an error titled "unknown device". Here are the the hardware IDs that I found for it.

 

ACPI\VEN_INT%DEV_3400

APCI\INT3400

*INT3400

 

Under the events tab in the "properties" option, it states, "Device ACPI\INT3400\2&daba3ff&0 requires further installation."

 

can anyone give me drivers for this device on a link?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

This should be the driver you need for that device...

 

Intel Dynamic Platform and Thermal Framework Client Driver - Skylake

 

https://ftp.hp.com/pub/softpaq/sp84001-84500/sp84016.exe

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

What model Intel processor does your notebook have?

 

There are a few different drivers that can install that device, based on what model processor it has.

 

That device is part of the Intel Thermal Dynamic system.

HP Recommended

the processor is called Intel i7- 6500UProcessorIntelHDGraphics520

HP Recommended

This should be the driver you need for that device...

 

Intel Dynamic Platform and Thermal Framework Client Driver - Skylake

 

https://ftp.hp.com/pub/softpaq/sp84001-84500/sp84016.exe

HP Recommended

It works! Thank you so much!

HP Recommended

You're very welcome.

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