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Benjamin_Jhun
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Solved!

"Unknown Device" in device manager

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Hp Pavillion Notebook model 15t-ab200
Microsoft Windows 10 (64-bit)

Under the tab, "other devices" in the device manager, there is an error titled "unknown device". Here are the the hardware IDs that I found for it.

 

ACPI\VEN_INT%DEV_3400

APCI\INT3400

*INT3400

 

Under the events tab in the "properties" option, it states, "Device ACPI\INT3400\2&daba3ff&0 requires further installation."

 

can anyone give me drivers for this device on a link?

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Paul_Tikkanen
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Hi:

 

What model Intel processor does your notebook have?

 

There are a few different drivers that can install that device, based on what model processor it has.

 

That device is part of the Intel Thermal Dynamic system.

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Benjamin_Jhun
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the processor is called Intel i7- 6500UProcessorIntelHDGraphics520

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Paul_Tikkanen
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This should be the driver you need for that device...

 

Intel Dynamic Platform and Thermal Framework Client Driver - Skylake

 

https://ftp.hp.com/pub/softpaq/sp84001-84500/sp84016.exe

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Benjamin_Jhun
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It works! Thank you so much!

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Paul_Tikkanen
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You're very welcome.

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