"Unknown Device" in device manager

[Benjamin_Jhun]

Under the tab, "other devices" in the device manager, there is an error titled "unknown device". Here are the the hardware IDs that I found for it.

ACPI\VEN_INT%DEV_3400

APCI\INT3400

*INT3400

Under the events tab in the "properties" option, it states, "Device ACPI\INT3400\2&daba3ff&0 requires further installation."

can anyone give me drivers for this device on a link?

[Paul_Tikkanen]

Hi:

What model Intel processor does your notebook have?

There are a few different drivers that can install that device, based on what model processor it has.

That device is part of the Intel Thermal Dynamic system.

[Benjamin_Jhun]

the processor is called Intel i7- 6500UProcessorIntelHDGraphics520

[Paul_Tikkanen · Accepted solution]

This should be the driver you need for that device...

Intel Dynamic Platform and Thermal Framework Client Driver - Skylake

https://ftp.hp.com/pub/softpaq/sp84001-84500/sp84016.exe

[Benjamin_Jhun]

It works! Thank you so much!

[Paul_Tikkanen]

You're very welcome.