recover my windows os

[shivashantha]

i formated my windows operating system.and installed it.i want to recover my windows again.how can i do it.if any one knows the solution please reply me.......plzzzzzzzz.........

[WAWood · Accepted solution]

shivashantha

That simply may not be possible.

If, when you reformatted the drive, you removed or modified the Recovery partition, then you corrupted the files needed to do the recovery.

You can try pressing F11 to see if you can launch the HP Recovery Manager.

If that does not work, your recourse then is something known as HP Recover Media.

This is a set of DVDs and a CD, or USB stick, that will erase the hard drive (removing all data, settings, and applications, reinstall the original OS, drivers, and some HP Utilities. In some cases, you may be able to order a USB stick instead of disks.  You have to order these from HP; they can not be downloaded.

You can look online for Recovery Media starting with the linked paged: http://support.hp.com/us-en/drivers

Once there, input your Product name or number. On your Software and Drivers Download page, select your Operating System and and Version. Click "Update".  If HP Recovery Media is available for your machine, down near the bottom of the page, you will see an entry for Order Recovery Media-CD/DVD/USB. Click the "+" symbol to expand that entry and click on Order Media for details.

Or, if you prefer, you can do the same by contacting HP Customer Service:

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
---------------------------------------
However, HP Customer Support is generally not available on the weekends, so you might have to wait until Monday to contact them.
---------------------------------------

If HP no longer provides Recovery Media for your model, a couple of other sites you can check are: http://www.computersurgeons.com/  and http://www.restoredisks.com/

Good Luck

[shivashantha]

Thank you sir for giving a suggestion.When I check about my software and devices in hp customer support its showing that there are no devices.When I start my system and press esc it is showing the menu and when I perss F11 windows is opening automatically without showing the F11 event action listener button menu(no options are displayed when I press f11 and windows is opened). I hope that you will give me a perfect solution to my question....