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HP Recommended
HP pavillion notebook

BB8D30C5-981F-4A85-BCC6-99369EC60BD9.jpeg

I need help to how I can reboot windows on my laptop and get it back to normal 😞  

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@megan461

Hello;

Allow me to welcome you to the HP forums!

You will need to create Boot Media using a working PC -- as there is no way to repair this on your current PC.
 
There several different solutions for this, all of which are free and all of which work ...
 
1. Macrium Reflect
 
This is a free tool that can be used to image and restore PCs, but it also has an option to create Rescue Media (in disk or USB form) that can then be used to Repair your PC.
 
It is available from here:  http://www.macrium.com/reflectfree.aspx
 
What I recommend is the following:
1) Download and install Macrium Reflect (MR)
2) Use the option to create a boot USB stick or CD
3) Boot your PC from the MR media and select the option to repair the Windows Boot
 
2. Neosmart's Easy Recovery Essentials
 
As far as I know, this is also Free -- and here is a link describing it:  
https://neosmart.net/wiki/0xc0000034/
 
3. Doing Startup Repair using Win10 install media
 
Download and create Win10 install media from this link: http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install?ocid=ms_wol_win10
 
Boot from the media you created, and follow the directions in this link:  http://www.windowswally.com/how-to-fix-error-code-0xc0000185/
 
You will probably have to run Startup Repair three times for it to fix all the boot loader problems.



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

2 REPLIES 2
HP Recommended

@megan461

Hello;

Allow me to welcome you to the HP forums!

You will need to create Boot Media using a working PC -- as there is no way to repair this on your current PC.
 
There several different solutions for this, all of which are free and all of which work ...
 
1. Macrium Reflect
 
This is a free tool that can be used to image and restore PCs, but it also has an option to create Rescue Media (in disk or USB form) that can then be used to Repair your PC.
 
It is available from here:  http://www.macrium.com/reflectfree.aspx
 
What I recommend is the following:
1) Download and install Macrium Reflect (MR)
2) Use the option to create a boot USB stick or CD
3) Boot your PC from the MR media and select the option to repair the Windows Boot
 
2. Neosmart's Easy Recovery Essentials
 
As far as I know, this is also Free -- and here is a link describing it:  
https://neosmart.net/wiki/0xc0000034/
 
3. Doing Startup Repair using Win10 install media
 
Download and create Win10 install media from this link: http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install?ocid=ms_wol_win10
 
Boot from the media you created, and follow the directions in this link:  http://www.windowswally.com/how-to-fix-error-code-0xc0000185/
 
You will probably have to run Startup Repair three times for it to fix all the boot loader problems.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Thank you so much! You’re amazing, problem is sorted 🙂

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