• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
pavilion dv6-2190us
Microsoft Windows 7 (64-bit)

My HDD damage and i didnt have recovery. i want to get reinstall OS and drivers

1 REPLY 1
HP Recommended

@sanju707 

I would recommend the "standard approach" -- that of using HP Recovery Media -- but neither HP nor the other suppliers carry old Win7-era media anymore.

However ... if you have access to a working PC, you can download and create HP OEM Win7 installation media on your own and use that to reinstall Win7 on your PC.

 

You can try using Windows images downloaded using the tool from this site:

https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-iso-download-tool

Download the tool, run it, and do the following:
1) Select Windows 7 at the upper right
2) Under Select edition, if you were running Home Premium, select the Home Premium SP1 COEM
3) Click the Confirm button
4) This tool will then check the product code in your PC, and if it is OK it will put up another link allowing you to download the image file.
5) Select the product language, click confirm button
6) Select either the 64-bit or 32-bit download
7) Save the file

Once you have this, you have a choice of media to create:
1) If you can boot from CD, download and install ImgBurn and use the Write Image to Disk option to create a bootable DVD.
2) If you can boot from USB, download and install RUFUS and use the option to create a bootable USB stick from the ISO file.

You will most likely need to use the product key printed on the sticker (inside the battery compartment if not on the case) to activate the OS. If the product key is invalid, or if you need a different Win7 version, then you are out of luck as this tool is limited.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.