Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-11-2017 10:10 PM

HP Recommended

dep-winre-menu.png

 

 

This is the recovery mode when i press F11

Was this reply helpful? Yes No

‎09-11-2017 10:16 PM

HP Recommended

Am doing a reset now with keep the files 

Was this reply helpful? Yes No

‎09-11-2017 10:25 PM

HP Recommended
I'm not forcing you but it is my opinion to use windows installation media.
Here are some advantages using Windows Installation media
1: hassle free recovery, no need to depend on HP recovery drive.
2: when you face any issue and recover your system HP recovery media it will bring back to factory build and outdated drivers you need to update your os and driver again for stable performance but if you use windows installation media you'll get most recent version of Windows (if you download it) and you need to download only drivers (only if new updates are available).
3: free up 12GB hdd and get rid of 5 HP recovery DVD's ( if you create it)
4: it's easy to recover any time 😉
Was this reply helpful? Yes No

‎09-11-2017 10:27 PM

HP Recommended
Are you going With windows boot manager or from settings app?
Was this reply helpful? Yes No

‎09-11-2017 10:32 PM

HP Recommended

From setting app 

I did a factory reset last time but it wasn't like the one before ( i did it with hp recovery ) 

I have a question if i reassign the driver and i creat an installation media using hp recovery Manager can i burn the recovery partition in a flash drive or it will be something else

Was this reply helpful? Yes No

‎09-11-2017 10:45 PM

HP Recommended
Yes you can create recovery media using HP recovery partition.
You have 2 choices to do it
1: use 32GB USB drive.
2: 4-5 DVD's

If you create it once you can rebuild your recovery partition even if you delete it or damaged.
Was this reply helpful? Yes No

‎09-12-2017 02:35 PM

HP Recommended
I did a reset and the problem still the same the recovery partition gone missing again and when i insert the recovery media it gibe me a new message ( your PC need to be repaired). And ( a required device isn't connected or can't be accessed
Was this reply helpful? Yes No

‎09-12-2017 08:46 PM

HP Recommended
What you mean by recovery media?
I mean which recovery media you inserted?
Was this reply helpful? Yes No

‎09-12-2017 08:50 PM

HP Recommended

i creat a recovery media by hp recovery manager 

so when i assign a letter for recovery partition when i reboot it went missing and i can't boot to recovery mod that is my problem

Was this reply helpful? Yes No

‎09-12-2017 09:22 PM

HP Recommended
If you have recovery media then you can rebuild your recovery partition.
But everything from your pc will be erased, I mean everything, all drives will be formatted.
Take proper backup before processing.

Boot into your recovery media(press f9 repeatedly on start-up and select your bootable media)
Now select reset this PC from available options.

Now you have 100% working recovery partition.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.