refund for unused warranty per HP agreement

[RMN99]

I would like to get a refund for an unused warranty  per the original agreement.

see details below....

HP Spectre x360 - 13t-ae000 CTO

Warranty status details for your product: Expired

Check another product

Serial Number [Personal Information Removed]

Product Number1WU64AV

Additional coverage

Warranty type

HP Care Pack

Service type

HWM Offsite

Status

Expired

Start Date

November 23, 2018

End Date

November 22, 2021

Service Level

Std Office Hrs Std Office Days
Standard HW
Country Coverage
Standard Material Handling
Accidental Damage Coverage
Delivery by HP
Pickup by HP
Standard Turn-Around-Time

Deliverables

Hardware Problem Diagnosis
Offsite Support & Materials

[Echo_Lake]

@RMN99

Welcome to the HP Support Community!

I want to thank you for taking the time to speak to us today. 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

[RMN99]

I have not heard back from anyone at HP on how to request the promised refund.

Secondly, as I posted the private info above by accident...can you delete it or obscure in some way ?

thanks.