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HP Recommended
HP ENVY - 17-ce1650nd
Microsoft Windows 10 (64-bit)

Two questions.

1. I have to sent my notebook to HP. Id needs a liitke reparation. I cannot find a link on the site of HP. Were I have to search?

2. I have a new e-mailadress joined to my Profile (on the site of HP). Ik like to use this e-mailadress also to login. But the answer is e-mail in use. So it is inpossible to change my loginname.

Gerard

2 REPLIES 2
HP Recommended

Hello @GerardS 

 

Welcome !

 

In regards to questions 1, here is how to reach to HP Support in your country :

>> https://www8.hp.com/nl/nl/contact-hp/phone-assist.html

>> http://support.hp.com/nl-nl/

 

 

In regards to question 2, I have asked internally you to be contacted by somebody who could help you (if possible). Please, be patient and expect an identified contact to reach to you.
P.S. please, follow @asmita6658 's advice

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
HP Recommended

Hi @GerardS

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.