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Create an account on the HP Community to personalize your profile and ask a question
07-05-2020 03:24 AM
Two questions.
1. I have to sent my notebook to HP. Id needs a liitke reparation. I cannot find a link on the site of HP. Were I have to search?
2. I have a new e-mailadress joined to my Profile (on the site of HP). Ik like to use this e-mailadress also to login. But the answer is e-mail in use. So it is inpossible to change my loginname.
Gerard
07-05-2020 05:43 AM - edited 07-05-2020 10:12 AM
Hello @GerardS
Welcome !
In regards to questions 1, here is how to reach to HP Support in your country :
>> https://www8.hp.com/nl/nl/contact-hp/phone-assist.html
>> http://support.hp.com/nl-nl/
In regards to question 2, I have asked internally you to be contacted by somebody who could help you (if possible). Please, be patient and expect an identified contact to reach to you.
P.S. please, follow @asmita6658 's advice
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
07-05-2020 07:03 AM
Hi @GerardS
Welcome to the HP Support Community.
Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!
Asmita
I am an HP Employee