reset password for bios

[Screncif1818]

CNU941B2YL i need the reset for this laptop I can't remember password

[DavidPK]

Hi,

Enter  e9lov3p7ik   ( 3rd character is a lower case L )

Regards,

DP-K

[GBL84]

Please try this Password :  

e9lov3p7ik

3rd Character is Lower case "L "as in LIMA

4th Character is  Lower case "O" as in OSCAR and not Zero

Steps to be followed:

1. Use the unlock code posted above to enter the BIOS
2. Disable all passwords that are enabled
3. If asked for current password - type the unlock code
4. For new password, just press ENTER key
5. Repeat the same for verify password column.
6. Then leave the BIOS by saving & exit option to save the changes.

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Thank You,

GBL84

I am not an HP Employee 

[Screncif1818]

Still didn't work

[DavidPK · Accepted solution]

Hi,

In that case, check the following.

1.  The halt code ( generated after 3 incorrect entries ) that you've posted is definetely correct.

2.  You entering the code on a QWERTY keyboard.

3.  Shut down the notebook, unplug the AC Adapter and then remove the battery.  Hold  down the Power button for 30 seconds.  Plug in the AC Adapter ( leave the battery out for the moment ), start the notebook and try entering the code again.

4.  Try entering the code via an external usb QWERTY keyboard.

Regards,

DP-K

[Screncif1818]

Thank you now how do I reset the computer so it's completely default and I can give to someone to start fresh with ?

[DavidPK]

Hi,

You're welcome

The main ways of 'Factory Resetting' a HP notebook can be found starting on the following link.

http://support.hp.com/us-en/document/c00006110#!&!=&AbT1%3Fjumpid=hpr_r1002_usen_link1

Regards,

DP-K