restoration incomplete error as cannot boot

[VANESSA727]

After getting STOP: 0x000000116 blue screen error and only being able to boot in safe mode I tried a system restore which failed. Backed up files and then  tried to reset my laptop to factory settings I  received “Restoration Incomplete” error. I haven't been able to

Would greatly appreciate your help.

[WAWood]

@VANESSA727 

Factory resets can fail fail and when they do, they leave your PC in a corrupted, useless state.

This issue is often due to a failing drive. So, let's check that first, because if it is failing, it would need to be replaced and there is no point then in doing anything else until we confirm that.

If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024

If not, to check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.

[VANESSA727]

 Thanks for taking the time to reply. 

I ran both the quick check and extensive check with no issues.

What would you recommend next?