Christina99 Student
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screen damage

Microsoft Windows 10 (64-bit)


I have an issue with my screen. When I close the laptop and carry it with me, I open it again the screen is black and when I touched it at the back the display is flashing. I have talked with the shop where I bought it (in Cyprus) and they told me if I can find a hp store to fix it my warranty will probably cover it. But I am studying in Reading and I can't find a Hp store. is there anything I can do to repair my laptop? 

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Flag Post
HP Recommended

screen damage

Hello @Christina99 


Welcome to the HP Support Community.  Thank you for posting.


As far as I know the warranty coverage is not international. So, if you bought it in Cyprus, it should be serviced in Cyprus.

Howver, I do not work for HP and I cannot comment on details.


Please, contact the local HP Support office in UK and ask them if they will be able to service your PC -> you can call them from 8AM to 5PM -> here is how >>


If the machine cannot be serviced in the UK, check with the HP Support for Cyprus and consider shipping the device to them (their address) or alternative options  -> here are the phone numbers >>



Let me know if any issues and how it goes.

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