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HP Recommended
Microsoft Windows 10 (64-bit)

hello all so i have this constant screen flickering issue on my HP laptop 15-dw3xxx, even after doing the necessary driver updates, checks and bangs, even to the extent of resetting it, the issue has not resolved, please give me the best insight on what can rectify this, thank you

1 REPLY 1
HP Recommended

Hello @adane22 

Sorry to hear that you are having problems ... I would like to help you.

 

Recommendation and solution

 

In your case: Service is required !
- The computer should be disassembled and checked.
- [Always recommended] Thermal paste for CPU GPU and bridges should be renewed
[Always recommended] The function of the fan(s) must be checked

The internal display cable that goes from motherboard to screen has to be checked or replaced

- The screen has to checked or replaced

- charger/battery test

- Short circuit test

- General cleaning ...

 

HP warranty valid -> Contact HP Support for service repair

 

HP warranty expired:

If you can't do that, you should have it serviced by a professional notebook (chip level) repair store.

 

Good luck

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.