03-08-2019 01:44 AM
Since last week screen rotation is not working; The problem started after a pushed update from HP (HID...something). Could not roll it back with windows update nor system restore.
Then tried all suggestions from https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Spectre-X360-Screen-Rotation-button-g...
The other websites...change registry entries, disable sensors and last resort I did a clean install
Finally I think I pinned the problem down to the Intel Virtual Buttons: if I uninstall from device manager and restart all is fine (screen rotates). This is true until I connect to the Internet and drivers are automatically downloaded-the screen turns back to the notRotated. If I perform this in tent mode its easy to see when drivers are downloaded as the screen flicks up-side-down...
Tried different Virtual Button Drivers but no luck
Automatic from device manager
What more can I do?
05-12-2019 01:24 AM
I also have the same problem and I thought it was the sensors. The 2 things that can fix this is by resetting the device (hold the power button until the fan kicks in for 1 second then off) and reflashing the bios. I tried other virtual button drivers from multiple models and vendors and the problem still persist. My machine is the same model as yours (Kaby lake G with Vega). At this rate, I'm thinking of disabling the virtual button driver and make a shortcut to disable the keyboard and touchpad when I want to use the tent/tablet mode.
Also, where is the support, why is there no support guy in this thread.
08-23-2019 10:18 AM
i am using the same machine and having same issues...
i contacted HP they r saying to send my pc for repair and it will cost like 490 Dollars and i think iitz a software problem ... i too tried recovery and other stuffs nothing works at all..
09-06-2019 11:57 PM
I fixed my issue by not using NoteBookFanControl (NBFC). NBFC messed the EC table, which causes some misbehaviors on the machine. Yes holding power button to reset the machine / reflashing the bios works but it is only temporary.
09-11-2019 09:40 AM
Hi to all.
@RyanWidodo: Very good suggestion. I also used NBFC at the time where the problem started. I actually uninstalled it thereupon but the problems persists. I don't want to rollback my system. Do you mean the EC table could be irreparably damaged. BIOS Reset works only temporary. Any further hints for me? Thanks in advance.