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Locked

‎03-20-2021 09:23 PM

HP Recommended
Product: pavillion dm4 1063cl
Operating System: Microsoft Windows 10 (64-bit)

Guys good day thus anyone knows how to fix the problem in shutting down completely ,cuz whenever i shutdown my laptop the lights on board is still on and the fan still working .thx

1 REPLY 1

‎05-07-2021 01:22 PM

HP Recommended

Did the problem start after a particular upgrade?

Mine started after KB4023057. Several other people have reported a similar problem recently for instance:

https://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/Fan-continues-to-run-after-shutdown-it-causes...

 

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Laptop-fan-comes-on-and-stays-...

 

If you found a solution please post it.

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