snipping tool

[mdklassen]

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@niloc wrote:

each of those 4    

 File  Edit  Tools  Help.   

work, but  i dont get an option of save to !!!!!!

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After clicking on  File

do you see:

* New Snip

* Save As

* Send to ->

* Exit

After you click on Save As

do you see a dialog-box, showing Save As in the "title-bar" -- the first line of the box?

Do you see: niloc -> My Pictures

as the second line of the box?

If not seeing that exact text, what is the wording of that 2nd line?

If you "click" anywhere in the input-area on the 2nd line,

does it change to something like:  C:\Users\niloc\Pictures ?

If not, then what do you see?

[mdklassen]

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@niloc wrote:

Hi  I have  selected   start  and all programs but   " Recovery Manager "   does not appear  in the list   !!!!

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Advice previously given to you:

Have you tried Recovery Manager installed on the laptop to do a factory reset?

https://support.hp.com/us-en/document/c01867418

Open that document, for complete instructions, both textual and a video.

[niloc]

no as stated before   no  options are   shown    when I click    it does not open anything 

[niloc]

yes i have   read   that   link,  if all else  fails    I will try  it ,  but for now I am  still   getting replies  re;  my   snipping tool not  functioning  as it  is supposed to