snipping tool

[niloc]

no   the icon   that  i click   to  save as   doesnt  open   but i have now found out that is   possible  to then go to   "paint"  where it can be retrieved by pressing ctrl +V    

[mdklassen]

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@niloc wrote:

the           icon          that    i            click    to     save as       doesn'''t      open   

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If you click "File" and then "Save As", does a dialog-box open?

If you move the mouse-pointer over the icon that looks like a 3.5-inch floppy-diskette, does a pop-up balloon show "Save Snip" ?

If you click that icon, does a dialog-box open?

[CherylG]

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@niloc wrote:

Is it possible to do a factory  reset   without    the windows 7   disc 

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Have you tried Recovery Manager installed on the laptop to do a factory reset?

https://support.hp.com/us-en/document/c01867418

You can also make Windows Recovery Media (installation disks) if your Recovery Manager software is intact.

https://support.hp.com/us-en/document/c01867124

[niloc]

no    file  doesnt respond and  the 3.5-inch floppy-diskette icon   dosen't  respond      but something must be happening  because when  I then go to "paint"   and press ctrl + V    the image  i was  trying to    save  opens there !!

[niloc]

thanks for that,  no have not  tried  that but I will  give it a go  many thanks 

[CherylG]

@niloc

Doing a System Recovery (Windows reinstall) is a little drastic to get Snipping Tool working but I guess if it is important enough to you..

I would also try creating your Recovery Media (Windows 7 installation media) described in the second link above before paying for it from a 3rd party.

Btw-you haven't moved/changed location of My Pictures folder have you? I have seen reports of that breaking Save as in Snipping tool.

[mdklassen]

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@niloc wrote:

file  does  nt  respond and  the 3.5-inch floppy-diskette icon   dos   en't  respond     

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After selecting a rectangle, do you see:

+-----------------------------------

| Snipping Tool

| File  Edit  Tools  Help

|

Can you click on any of those 4 "pull-down" items? What happens?

[niloc]

hi  yes    each of those 4    

 File  Edit  Tools  Help.   work, but  i dont get an option of save to !!!!!!

[niloc]

yes I agree   it is very drastic  but  I would like  to get the snipping tool working as it did   a  month ago,      and yes   something odd has happened to my  pictures / docs  in as much      after   hovering over pics  and docs   the red circle with a line thru'  appears  I  then   get  the sub folders"   public "  which I can  save to 

[niloc]

Hi  I have  selected   start  and all programs but   " Recovery Manager "   does not appear  in the list   !!!!