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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- stop screen 0x0000001a, MEMORY_MANAGEMENT

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06-24-2020 02:33 PM
Hi, I got an issue. I had this BSOD twice today. I didn't do anything with hardware(adding RAM, changing hardware) but like a month ago I cleaned my case(I removed and put again RAM and hard disc). I installed all drivers about one month ago and they are up to date still. Last program I installed is Discord(six days ago)(except BlueScreen View program). I formatted this computer five years ago and having this BSOD first time. I tested my RAM with Windows Memory Diagnostic and there was no issue. What should I do?
06-24-2020 06:52 PM
Hi:
If your notebook has two memory modules, remove one and run the notebook off the remaining one.
If you still get the BSOD, remove that memory module and replace it with the first one you removed.
Just because the memory passed the test, it doesn't mean the memory is good.
I have had 2 PC's where the memory tested out fine and I kept getting memory management BSOD's, so I tested out each chip and in both cases one of them was no good, because when running on the good memory chip, the PC ran fine.
Then I just replace the faulty memory module and threw it away so as not to use it again by mistake.