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Microsoft Windows 10 (32-bit)

lost all access to  email addresses ,several months back.  In June i purchased 3 different items, one was for the extended warranty, another for 24 hour support. and the third was extra security. I  no longer am able to get in to the old email account that contains all the purchase information.  I ended up having to change  Email address as well as financial location. I really need some help in obtaining this information. Any and all help would be greatly appreciated. Thanks in advance for your time and assistance.  Respectfully Debra_65

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@Debra_65

Welcome to the HP Support Community!

 

I want to thank you for taking the time to speak to us today. 
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that 
here.

Thank you for visiting the HP Support Community.

ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.