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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: system restore

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07-23-2021 08:23 PM
I just replaced the hard drive with a SS drive. Received my system recovery USB drive from HP. I can get to the startup menu using the esc key. The startup menu appears but I cannot get the computer to respond to any of the function keys. I cannot change the boot sequence to access the USB drive. at my wits end! Thanks
07-23-2021 09:21 PM
The HP Recovery Media expects to see a drive in the PC much like the original one -- and if you replace a larger HDD with a much smaller SSD, the recovery probably will NOT work -- as the first step is to attempt to recreate the original partitions which will likely fail. You can't rely on using Recovery Media to migrate the HP OEM OS to an SDD from an HDD.
Is the HDD still working and you only wanted an SSD to replace it?
I am a volunteer and I do not work for, nor represent, HP