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‎06-24-2020 04:24 AM

HP Recommended
Product: Example: Pavilion 15
Operating System: Microsoft Windows 10 (64-bit)

hello sir

if my laptop power on and working time 1hour or more after work its gone auto shutdown.but if i not work anythink just on my laptop its 4hr 5hr its not going off..but if i work its auto shutdown..and agin i power on after seen massage "the system BIOS has detected 

that your note bookpc was putinto hibernation or shutdown to avoid overhearing.the system is now normally"  but my laptop is not overheating...no problem about my fan or anythikk..but why is happening???

1 REPLY 1

‎06-28-2020 03:59 AM

HP Recommended

@Fehan08280


Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please update the Notebook BIOS from this Link: https://support.hp.com/in-en/drivers

 

Also follow the instructions in this Link: http://support.hp.com/us-en/document/c01657439

 

Keep me posted if the issue persists

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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