touchpad not working

[ricky3699]

My touchpad  isn't working since morning i have tried update the driver 12HIC driver but the same problem then i uninstalled and done rebooting but i cant see any update regarding the 12HIC driver or the BIOS i'm clueless now can anyone from the community help regarding the issue with the touchpad my laptop is hp victus gaming laptop 15

[Garp_senchau]

@ricky3699, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Check Touchpad Enable/Disable Setting

Sometimes the touchpad gets disabled.

Settings Menu:

Go to Settings > Devices > Touchpad and ensure it's enabled.

If you don’t see "Touchpad" listed at all, the system might not be detecting the hardware.

Device Manager – Show Hidden Devices

Make sure the touchpad is listed in Device Manager:

Press Win + X > select Device Manager.

Expand Human Interface Devices and Mice and other pointing devices.

Click View > Show hidden devices.

If the touchpad (sometimes listed as “HID-compliant touchpad” or under "Synaptics/ELAN/Precision") shows up:

Right-click and try Update driver or Enable if disabled.

Install HP Drivers Manually

Go to HP’s official support page:
Official HP® Drivers and Software Download | HP® Support

Enter your product name: HP Victus 15-fa0000s a newer version than currently installed)

Windows Troubleshooter

Try running the troubleshooter:

Go to Settings > System > Troubleshoot > Other troubleshooters

Run the Keyboard or Hardware and Devices troubleshooter

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Regards,