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‎11-14-2025 10:40 AM

HP Recommended

touchscreen stoped working after win11 update 

 

3 REPLIES 3

‎11-14-2025 01:01 PM

HP Recommended

If you have an Intel notebook reinstall the Intel Serial I/O driver from your notebook's support page.

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‎11-14-2025 02:42 PM

HP Recommended

I have hp elitebook x360 830 g6 notebook
there is no new drivers at Hp support for WIN11 H25
i tried everything 😞

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‎11-14-2025 02:54 PM

HP Recommended

See if this newer driver works.

 

Intel Serial IO Driver

 

30.100.2129.8

 

sp135756.exe

 

OPERATING SYSTEM(S):
Microsoft Windows 10 version 2004 (64-bit)
Microsoft Windows 10 version 20H2 (64-bit)
Microsoft Windows 10 version 21H1 (64-bit)
Microsoft Windows 10 version 21H2 (64-bit)
Microsoft Windows 10 version 22H2 (64-bit)
Microsoft Windows 11 IoT Enterprise LTSC 24H2 (64-bit)
Microsoft Windows 11 version 21H2 (64-bit)
Microsoft Windows 11 version 22H2 (64-bit)
Microsoft Windows 11 version 23H2 (64-bit)
Microsoft Windows 11 version 24H2 (64-bit)
Microsoft Windows 11 version 25H2 (64-bit)
Windows 10 IoT Enterprise 2021 LTSC 64-bit

 

That would be the only other suggestion I can offer.

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