05-21-2019 12:45 PM
I lost windows product key that came with my laptop (windows 7 home 32 bit)
the laptop is old ( I bought 10 years ago) but I want to renew it and re install windows again, unfortunatellay, windows product key on the back sticker is unreadable. I couldn't restore windows using the recovery disks therefore I will have to install it from MS Windows website and for that I need the produt key!
can HP help me retrieve it or provide a replacement??
Solved! Go to Solution.
05-21-2019 02:59 PM
Sorry but no -- you will not be able to download the Win7 file from MS because they want a Retail product key, and your product key is HP OEM.
You can use this utility to retrieve your existing product key -- but that still will not work with MS: Showkey - Windows 10 Forums
***Please mark Accept As Solution if my post solved your problem***
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