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HP Recommended

update fails for Windows 11 Version 24H2 for x64-based Systems (KB5050009)

5 REPLIES 5
HP Recommended

What error are you seeing?  There are reports of problems "issues" with OpenSSH and other applications as described here in this Microsoft document.

 

Several users here had to uninstall that exact KB to allow their printer to work.  


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HP Recommended

Install error - 0x800f0983

HP Recommended

That error indicate that there are missing system files and that is why the update failed.

 

If the system files are OS (Microsoft) then try to repair windows.

SFC and DISM are both tools that scan and repair corrupted system files. However, SFC uses a cached version of the files, while DISM uses the internet to download and fix the files.  Try the SFC first and if that gives a message that it cannot fix the problem then try the DISM tool.

Click here for repair instructions.

Run UEFI diagnostics to ensure there is no hardware problem and then try the update again.

Tap the ESC key after powering on. Tap it once a second after you see the LEDs on the keyboard flash. When you see the startup menu, press F2 to run diagnostics.  If a component fails during the UEFI test then Click here to check warranty

 

let me know if a problem.


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

SFC fixed some files but I get the same install error when I update

HP Recommended

There may be a problem installing because of a massive update to windows that came out today's tuesday release.

 

Try manual download

https://www.catalog.update.microsoft.com/Search.aspx?q=KB5050009

do not get the arm version

 

if the install fails then look in the event viewer for a better explanation of the problem.

 

Several users have report they were unable to print after that KB was installed.  At least one person discovered the printer started work after the KB was uninstalled. 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.