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Locked

‎06-07-2021 01:02 PM - edited ‎06-07-2021 03:50 PM

HP Recommended
Product: HP G72
Operating System: Microsoft Windows 10 (64-bit)

I had an HP G72 laptop that I upgraded a long while back to Pro.   I died.    I have this other HP G7 laptop that has winodws 10 Home..but don't have the G72 key to upgrade to pro..what do I do as it is dead?

 

called microsoft, they cannot help without a key

 

I have the setupact.log on the old drive that shows the other computer was pro:

Host OS License State [ Genuine ]
2020-01-26 09:57:43, Info MOUPG Host OS Architecture [ x64 ]
2020-01-26 09:57:43, Info MOUPG Host OS Language Id [ 1033 ]
2020-01-26 09:57:43, Info MOUPG User UI Language Id [ 1033 ]
2020-01-26 09:57:43, Info MOUPG Host OS Edition [ Professional ]
2020-01-26 09:57:43, Info MOUPG Host OS Version [ 6.1.7600 ]
2020-01-26 09:57:43, Info MOUPG Host OS Build String [ 7600.16385.amd64fre.win7_rtm.090713-1255 ]
2020-01-26 09:57:43, Info MOUPG SetupHost::InitializeComponents

as proof

2 REPLIES 2

‎06-07-2021 01:31 PM

HP Recommended

@dorismac 

 

It is a very old machine. Please talk directly with Microsoft, they will help you.

 

Regards.

BH
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‎06-07-2021 03:33 PM - edited ‎06-07-2021 03:51 PM

HP Recommended

 

 

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