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06-07-2021 01:02 PM - edited 06-07-2021 03:50 PM
I had an HP G72 laptop that I upgraded a long while back to Pro. I died. I have this other HP G7 laptop that has winodws 10 Home..but don't have the G72 key to upgrade to pro..what do I do as it is dead?
called microsoft, they cannot help without a key
I have the setupact.log on the old drive that shows the other computer was pro:
Host OS License State [ Genuine ]
2020-01-26 09:57:43, Info MOUPG Host OS Architecture [ x64 ]
2020-01-26 09:57:43, Info MOUPG Host OS Language Id [ 1033 ]
2020-01-26 09:57:43, Info MOUPG User UI Language Id [ 1033 ]
2020-01-26 09:57:43, Info MOUPG Host OS Edition [ Professional ]
2020-01-26 09:57:43, Info MOUPG Host OS Version [ 6.1.7600 ]
2020-01-26 09:57:43, Info MOUPG Host OS Build String [ 7600.16385.amd64fre.win7_rtm.090713-1255 ]
2020-01-26 09:57:43, Info MOUPG SetupHost::InitializeComponents
as proof
06-07-2021 01:31 PM
It is a very old machine. Please talk directly with Microsoft, they will help you.
Regards.
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