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HP Recommended
Laptop ENVY 17-n152sa
Microsoft Windows 10 (64-bit)

I have  purchased few days ago a laptop at Currys - London - UK  model 17-n152sa

I have faced problem and it is not possible to make the system recovery from HDD. It seems system is corrupt in some way that enable recovery only till 49% and then always failure.

I need a VOUCHER CODE to purchase a HP Recovery Kit witout payment, free of charge, as laptop is under guarantee and I am in travelling abroad (Brazil).

 

How to get such VOUCHER CODE for getting HP Recovery Kit free of charge?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Call HP for the discs instead

View solution in original post

3 REPLIES 3
HP Recommended

Hi,

 

I think if the laptop is new , then you can call HP for free recovery media , i doubt they need a voucher code , not sure though

HP Recommended

Hi Dhee,

I will try it Monday. Usual way to ask HP DVD Recovery Kit is via Best2Serve,com and they are not allowed to free of charge supply of Kit without a voucher code.

 

HP Recommended

Call HP for the discs instead

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.