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‎04-01-2019 02:58 AM

HP Recommended
Product: 3BN01PA#ACJ
Operating System: Microsoft Windows 10 (64-bit)

I HAVE BOUGHT MY LAPTOP RECENTLY BUT WHEN I REGISTERED MY PRODUCT I GOT TO KNOW THAT THE DETAILS ABOUT MY WARRANTY IS WRONG. IT IS SHOWING THAT MY WARRANTY PERIOD HAS EXPIRED BUT ACCORDING TO T&C I SHOULD I HAVE MY WARRANTY FOR 1 YEAR. THEN I DID A DISPUTE WARRANTY AND GOT CASE NUMBER THROUGH MAIL. BUT THERE IS NO FURTHER MODIFICATION IN MY NOTEBOOK DETAILS. PLEASE PROVIDE  ME A SUPPORT AND GIVE ME FURHTER DETAILS ABOUT IT

1 REPLY 1

‎04-01-2019 07:43 AM

HP Recommended

@IS4-4C

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
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