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burlysangel
New member
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Message 1 of 2
104
Flag Post

warranty

‎07-02-2020 06:08 PM

HP Recommended
Product: hp laptop
Operating System: Microsoft Windows 10 (64-bit)

sent my laptop in for warranty work and surprise surprise my laptop magically had mosture in it when it didnt have any when I sent it into them for repair.  Just another way to get out of their warranty as it was only 7 months old and had NEVER had anything spilled on it while in my I had it.  They want to charge me more than the laptop was bought for and refused to honor their warranty.  First and last HP I will EVER buy.

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1 REPLY 1
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asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎07-03-2020 09:37 AM

HP Recommended

Hi @burlysangel

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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