what does this error code mean

[Sor_Nik]

The system did not start. Checking with HP PC Hardware Diagnostic UEFI gave this error code: PSG27A-000AR2-MFPW3G-60RM03. What does this mean? I understand that this is a problem with the HDD, but what exactly is wrong with it?

HP Pavilion — 15-bc404ur

[Paul_Tikkanen · Accepted solution]

Hi:

The failure code does not provide any additional info than what you already know. 

It expends most of its energy providing the serial number of your PC, which I have removed from the report it generates.

Failure Information

Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message

PSG27A-000AR2-MFPW3G-60RM03

OK

0000000000

10/17/21

303

Storage

Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive

Hard Disk 1 Quick Test Failure

The solution to the problem is to replace the hard drive and reinstall the operating system.

Below is the link to the service manual where you can find the hard drive removal and replacement procedure.

Maintenance and Service Guide HP Pavilion Notebook PC

You may want to consider replacing the 2.5" mechanical hard drive with a better performing 2.5" solid state drive (SSD).

[Sor_Nik]

Thanks to. You have given an exhaustive answer

[Paul_Tikkanen]

You're very welcome.