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‎09-23-2020 06:27 PM

HP Recommended
Product: HP laptop 14 inch
Operating System: Microsoft Windows 10 (64-bit)

I need to reinstall  windows 10 Home from usb media  ( resetting did not work out )  , will that void my hardware warranty  also   along with software warranty ?  what happens when I need to reinstall windows 10 Home from USB   reinstall USB media from HP itself!

1 REPLY 1

‎09-23-2020 06:50 PM

HP Recommended

Hi:

 

It should only void the software warranty.

 

Did you try making a bootable USB recovery drive using the cloud recovery tool if your PC is supported by it?

 

The recovery drive made by the cloud recovery tool is like a bootable factory reset.

 

Here is an info link for how to use that utility...

 

https://support.hp.com/us-en/document/c06162205

 

 

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