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Message 1 of 2
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will reinstalling windiows10 from usb invalidate both hardware and software warranty or just sw

HP Recommended
HP laptop 14 inch
Microsoft Windows 10 (64-bit)

I need to reinstall  windows 10 Home from usb media  ( resetting did not work out )  , will that void my hardware warranty  also   along with software warranty ?  what happens when I need to reinstall windows 10 Home from USB   reinstall USB media from HP itself!

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Message 2 of 2
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HP Recommended

Hi:

 

It should only void the software warranty.

 

Did you try making a bootable USB recovery drive using the cloud recovery tool if your PC is supported by it?

 

The recovery drive made by the cloud recovery tool is like a bootable factory reset.

 

Here is an info link for how to use that utility...

 

https://support.hp.com/us-en/document/c06162205

 

 

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