• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-06-2018 12:10 PM

HP Recommended
Product: pavilion g6 1336 sa
Operating System: Microsoft Windows 10 (64-bit)

Hi

 

If I carry out clean reinstall of Win 10 do I need to keep these folders

 

HP_Tools

 

SYSTEM

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-06-2018 12:37 PM

HP Recommended

Hi,

 

No, you don't need to keep these partitions - the System partition will be automatically re-created when installing Windows 10 on a mbr partitioned hard drive and the HP_Tools partition ( which provides the diagnostic utilities and the ability to flash the bios outside of Windows ) can be re-created by installing the HP PC Hardware Diagnostics UEFI software on the link below.

 

https://ftp.hp.com/pub/softpaq/sp76001-76500/sp76284.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎08-06-2018 12:37 PM

HP Recommended

Hi,

 

No, you don't need to keep these partitions - the System partition will be automatically re-created when installing Windows 10 on a mbr partitioned hard drive and the HP_Tools partition ( which provides the diagnostic utilities and the ability to flash the bios outside of Windows ) can be re-created by installing the HP PC Hardware Diagnostics UEFI software on the link below.

 

https://ftp.hp.com/pub/softpaq/sp76001-76500/sp76284.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.