-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: windows 11 download package windows 10 or windows 10 clo...

Create an account on the HP Community to personalize your profile and ask a question
06-25-2022
04:53 AM
- last edited on
06-27-2022
07:56 AM
by
JessikaV
hi, yesterday i installed windows 11 on my laptop. I downloaded hp support assistant and it found me 2 drivers and it says this driver package is supported for windows 10 and windows 10 cloud what should i download or not
06-25-2022 05:15 AM
Hello @Epire45
Don't download the windows 10 drivers !
HP has drivers for Windows 11 version 21H2 (64-bit) here:
https://support.hp.com/us-en/drivers/selfservice/hp-250-g8-notebook-pc/38151396
( Update your system to the latest drivers from here )
best regards
---
Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️
Do this on the post I wrote that helped solve it.
Thank you very much
⌨️
06-26-2022 06:56 AM
Hello @Epire45
@Epire45 wrote:I noticed now that there is a driver version that downloaded windows update later than the one I find on hp driver, is this a problem?
What "driver", please define.
best regards
---
Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️
Do this on the post I wrote that helped solve it.
Thank you very much
⌨️
06-26-2022 07:39 AM
Hello @Epire45
please send a picture/screenshot.
best regards
---
Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️
Do this on the post I wrote that helped solve it.
Thank you very much
⌨️
06-26-2022 07:48 AM
at the moment I'm not in front of the pc, but I believe that windows update is not wrong about a driver it wants to install. It's strange pk there is a later version on hp driver, however I stick to the one that downloaded windows update
06-26-2022 08:07 AM
Hello @Epire45
I would suggest to run Windows update troubleshooter and check if it helps.
Follow these steps to run Windows Update troubleshooter:
- Type troubleshooting in the search area on the taskbar and select Troubleshooting.
- Select Troubleshooting.
- Select View all on the top left corner.
- Click Windows Update.
- Follow the on-screen instructions to run the troubleshooter.
best regards
---
Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️
Do this on the post I wrote that helped solve it.
Thank you very much
⌨️
06-26-2022 08:13 AM
but the problem that when i run the troubleshooter it tells me windows restart pending when then i installed windows updates corrections is a windows update bug i reported. Strange on the other hand, on windows 10 I do not get a restart pending. I currently have windows 11 I did the search with sfc scannow and it did not find me any damaged files I also restored the distribution image.