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HP Recommended
g7-1017cl
Microsoft Windows 7 (64-bit)

just trying to get the whole software disc since the one i made years ago isn't working. i want to ensure when i up grade again the samething doesnt happen again. can anyone give me some direction for this?

1 REPLY 1
HP Recommended

Hi:

 

HP no longer sells recovery media for your notebook's model series.

 

However, you can still order a recovery kit from this non-HP vendor at the link below...

 

http://www.computersurgeons.com/p-19824-recovery-kit-647439-001-for-hp-pavilion-notebook-pc-model-nu...

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