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‎02-01-2018 03:56 PM

HP Recommended
Product: pavillon pqd79la#abm
Operating System: Microsoft Windows 10 (64-bit)

my system is trying to install windows 10 update version 1709 but it does not work saying that bios needs to be uninstalled. what can I do please?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-01-2018 04:46 PM

HP Recommended

Your latest BIOS is here. Download and Save it. Once download is complete, close all browser windows and open programs.Plug in your power cord and click the file to run it.

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-15-ab100-notebook-pc-series/8...

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View solution in original post

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6 REPLIES 6

‎02-01-2018 04:23 PM

HP Recommended

You need to download the latest BIOS update from your support page. I can't find it using the Product number you provided. Could you check it to be sure you posted correct number?

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‎02-01-2018 04:34 PM - last edited on ‎02-01-2018 04:37 PM by Retired

HP Recommended

 

sorry, tiping error. these are the correct informations:

 

Product name:HP Pavilion Notebook
Product numberSmiley Tongue0D79LA#ABM
Serial number[edit]
BIOS:F.13-08/06/2015
Keyboard revision:81.28
Total memory:12.00 GB
Processor name:AMD A10-8700P Radeon R6, 10 Compute Cores 4C+6G

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‎02-01-2018 04:42 PM - edited ‎02-01-2018 04:43 PM

HP Recommended

Is that a P where forum code turned it into a  :TongueOut:

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‎02-01-2018 04:46 PM

HP Recommended

Your latest BIOS is here. Download and Save it. Once download is complete, close all browser windows and open programs.Plug in your power cord and click the file to run it.

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-15-ab100-notebook-pc-series/8...

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
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‎02-01-2018 04:57 PM

HP Recommended

sorry, the system made a smiley!!!

 

 

P0D79LA#ABM

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‎02-01-2018 05:00 PM

HP Recommended

Yes it did.:smileyvery-happy: But,I figured it out and posted your BIOS above in my last Reply.

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