• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Series: How to Re-Install Windows when you don't have the Recovery Discs

 

Intro: What is an ISO? Why is it used? 

Step 1 - Get the ISO - ISO Download Links

Step 2 - Burn the ISO to a DVD or USB  

Step 3 - What to do with the ISO DVD/USB? Change the Boot Order 

Step 4 - What to do After Windows is Installed? How to Get HP Drivers?   

 

-----------------------------------------------------------------------------------------------

Step 3 - What to do with the ISO DVD/USB? How to Change the Boot Order?

     

Get the Computer to Read the ISO and Install Windows

 

1.   Once you've got the ISO on a DVD (or USB drive), you'll have to:

             -turn the computer on, put the DVD in the tray,

             -power back down

        (For USB drives, just plug it in before turning the computer on.)

 

2.   Once the DVD is in the tray, you'll have to tell the computer to boot to the DVD (or USB drive) rather than the hard drive as it usually does. The best way to do this is to catch the computer right after you've powered it on, before it has a chance to load (or attempt to load) the installed operating system.

 

3.   Press the Power button to turn the computer on and immediately start tapping F9 repeatedly to enter the Boot Order Menu directly.

---------

Could be a different key on a lot of models, but most laptops made within the past 3 or 4 years use the F9 key at power on to enter the Boot Order Menu directly. If your model doesn't bring up the Boot Order menu with F9, the first screen you see after the computer powers on will tell you what F key to press to enter the BIOS. In the BIOS, you're looking for Boot Options and within Boot Options, you'll find Boot Order. If F9 doesn't work, follow the instructions for questions at the bottom of the post.

---------

4.   In the Boot Order Menu, select the CD/DVD/Optical Drive (or USB drive if you're using a USB drive). 

 

5.   Give the computer some time to load from the DVD (or USB). It should then present you with a Windows Install screen. Most issues here are due to a corrupted ISO. Try just re-downloading the files and recreating the ISO or re-burning the disc. If that doesn't work, follow the instructions for questions at the bottom of this post. Create a new post. Include what error message you're receiving. 

 

6.    It will ask you for the Product Key. The Product Key is located on a Microsoft label on the bottom of the laptop (sides or back for a desktop). The Microsoft Label will name the version of Windows that Product Key is for. That version must match the version that your ISO is for. (EXAMPLE: A Vista Product Key will not work with a Windows 7 ISO or any other Windows ISO, other than Vista.) How is this legal?

 

The install will take about 30-45 minutes. Don't interrupt it and be SURE that the power cord stays plugged in throughout the installation.

 

7.    Another important note: If you had to go all the way into BIOS and change the Boot Order to the DVD drive (or USB), you'll have to go back into BIOS at your convenience and change the Boot Order back to booting from the internal Hard Drive first. If you used the F9 Boot Order Menu, it only changes it temporarily, for that one power on iteration. 

 

See Step 4 - What to do After Windows is Installed? How to Get HP Drivers?

 

 

 

If you have any questions, create a new post (How to Create a New Post - Video), copy and paste it's link into a private message to me, and I will respond on your thread 🙂

 

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.