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01-17-2017 04:13 PM
HP G56 NOTEBOOK PC
Edition: Windows 10
Version:1607
OS Build: 14393.693
Processor: AMD Athelon(tm) II P320 Dual-Core Processor 2.10GHz
Installed RAM: 6.00GB (5.49GB usable)
- My CPU is always running high, range from 80-99 from everyday simple programs like Firefox,Google Chrome, iTunes ETC... I only have one of these programs running at ones, no other program is ever loading on the background i have tried everything, need help.
01-18-2017 12:55 PM
Hello;
Allow me to welcome you to the HP forums!
I see you're running Win10. Did the PC come preinstalled with Win10? Or, did you upgrade it from a prior OS to Win10?
We can proceed when you provide the answers.
I am a volunteer and I do not work for, nor represent, HP
01-20-2017
05:54 PM
- last edited on
04-24-2017
03:56 PM
by
Omar-E
Sorry, but I don't have very good news for you ...
These new performance and reliability problems seem to be due primarily to the Anniversary Update (AU) that Microsoft pushed out a few weeks back.
This is not a minor update; instead; this is a whole NEW version of Win10. The previous was 10586; this is 14393 -- and the community Win10 forums are awash with folks whose machines, which had previously been running Win10 without problems, SUDDENLY developed problems either trying to install this Update, or after installing this Update.
You could check for recent driver updates, and if removing them fixes the problems, then you need to consider blocking future driver updates in Win10 following these instructions: http://www.tenforums.com/tutorials/48277-driver-updates-windows-update-enable-disable-windows-10-a.h...
If there were no recent driver updates, then you can try this HP thread for addressing performance problems in Win10:
https://support.hp.com/us-en/document/c05207140
If none of those work, then sorry, this means you will have to live with continued performance problems, hoping that MS will eventually push out an Update that will fix them -- which is unlikely.
Sorry, but this is life using Win10, an OS that MS has said publicly is always going to be undergoing changes.
Good Luck
I am a volunteer and I do not work for, nor represent, HP